Returns and Refunds

Because commercial cleaning equipment is supplied according to model, configuration, and project requirements, return terms are confirmed in the quotation or sales agreement before an order is accepted.

Before Delivery

Please review the quotation, specifications, quantity, voltage, accessories, packaging, and delivery details carefully before confirming an order.

After Delivery

If equipment arrives damaged, incomplete, or different from the confirmed order, contact BOSHUO promptly with photographs, order details, and a description of the issue so that we can investigate and propose a solution.

Warranty and Service

Warranty coverage and service arrangements depend on the equipment model and confirmed sales agreement. Contact us before arranging any return shipment.

Contact

For support, contact BOSHUO WhatsApp or boshuocleaning@gmail.com.